Managed Services for Your WMS Environment
Your WMS runs your operation every day. Longbow keeps every environment synchronized, every release tested, and every system monitored, so your team stays focused on the floor instead of managing tickets with your vendor. Available across Blue Yonder, Infor, Softeon, and SAP.
How we work
Run the full program or bring in a single service where you need it most
- Release & Environment Management
- Proactive Maintenance & Monitoring
- Continuous Upgrade Services
Release & Environment Management
Coordination of every software release across every environment, from planning and provisioning through deployment, validation, and stakeholder communication. One team manages your vendor support cases, version tracking, and rollout package repository, so your dev, test, and production environments run the same code base.
- Release plans and FIT/SIT/UAT readiness managed on your behalf
- Vendor support cases and downtime windows coordinated end to end
- Executive-level status reporting throughout
Proactive Maintenance & Monitoring
Continuous monitoring of your WMS platform’s infrastructure, database, and daily operations, powered by Rebus. We track system health, data integrity, and WMS configuration, so gaps get caught during a routine check instead of during a pick.
- System, database, and operations health monitored with real-time alerting
- Issues flagged and resolved before they reach the floor
- Periodic architecture and disaster-recovery review
Continuous Upgrade Services
AI-assisted analysis of every vendor release to identify what it changes for your specific configuration, a testing plan built and executed against a dedicated environment, and coordination with your WMS vendor through to production sign-off.
- Release notes analyzed by AI and targeted to your configuration
- Testing built, run, and reviewed with you before sign-off
- Vendor coordination through to production
CHOOSING LONGBOW
Why Warehouse Leaders Bring In Longbow Managed Services
Single Point of Accountability
One team manages your releases, monitoring, and upgrades. That removes the handoffs between vendor, IT, and internal teams that usually cause delays, and adds executive-level reporting and weekly coordination meetings so you always know status.
Proactive Issue Prevention
Continuous monitoring flags memory, disk, and database issues before they reach the floor, not after a pick error traces back to a bin location nobody set up.
Zero Production Surprises
Every vendor release is tested against a dedicated environment before it reaches production, with automated and manual coverage built around your specific configuration.
AI-Powered Release Intelligence
Every vendor release note gets analyzed by AI to identify what actually affects your operation, so your team gets a targeted testing plan instead of a document to parse manually.