Labor Productivity and The Employee Experience
If it is one thing the current labor shortage has taught many organizations, labor should be measured by so much more than their productivity and performance. Even though both these components are important for the business and personal growth, there is a whole other aspect that companies are only realizing now- the employee experience.
The employee experience is starting to become the single most driving factor when it comes to finding employment. According to a recent Forbes article, Tom Spiggle argues that multiple driving factors have caused the current labor shortage, including but not limited to the COVID-19 pandemic, working conditions, and the unemployment benefits that have come into play because of the pandemic. However, many workers are reaching a breaking point that goes far beyond compensation. Workers are demanding more rights and, specifically, better working conditions.
In times like these, it is crucial to take a moment and reflect on how organizations, especially in the supply chain space, can foster a better employee experience. One of the easiest and most efficient ways to boost employee engagement and create a better employee experience is by making your employees feel valued. This can take many forms, but an underlining theme is showing your employees exactly how their work adds to the bigger picture and how you are adding to their story.
3 Ways to Hire, Nurture, and Retain Talent
For companies looking to provide a better employee experience, here are three quick, easy ways to hire, nurture and retain talent in this current labor shortage and beyond:
- Monitor, Measure, and Track: Companies aware of their processes and products will find it easier to make better hiring decisions. Companies need to monitor, measure and track their warehouse operations metrics to understand their strengths and weaknesses to hire appropriate people, utilize their skillset, and retain fulfilled employees.
Organizations that make the best hiring decisions are those that hire based on gaps in their current capabilities.
- Coaching: Nobody is perfect. Even the best employees need help, patience, and some form of coaching from management to perform better. Warehouse workers are no exception. For organizations looking to nurture their talent pool, they need to put in feedback loops with management to help them coach their teams. For this, management must have the right tools and real-time insight into the metrics that can help increase productivity and performance through the shift and beyond.
Organizations looking to nurture their talent pool need to coach people to be the best version of themselves. Engaged employees are happy employees.
- Growth and Development: A key mistake that many organizations make when it comes to warehouse staff is not building a growth plan for all employees. Growth at an organization can take both monetary and non-monetary forms, including performance and/ productivity bonuses, promotions, and even training. Organizations looking to provide a good employee experience need a growth and development plan in place for all employees, so they feel valued. For this, it is important to track performance and productivity in real-time to understand where there is room for growth.
Organizations that invest in their employees find it easiest to retain top talent as employees feel more valued.
The organizations that will come out of this labor shortage stronger are those that provide their employees more than their competitors. It is as simple as providing a place of work that values employees' skillset, coaches them to be better, and provides a system where they can grow and be rewarded for their performance. The future of labor is intelligent.
Rebus is a unified platform that provides real-time visibility into the warehouse for distribution teams who need access to make point-in-time decisions about their warehouse operations, labor management, and inventory.
Rebus Intelligent Labor is the only LMS that’s actually easy to implement and even easier to use. Our solution leverages historical data to create smarter performance tracking across the life of the system without complex and costly projects. Be able to monitor, track and measure your employee performance in real-time and provide tools to help them improve their productivity and performance.