Distribution Center Operations is in Our DNA

We founded Longbow as experts in distribution center operations before we were experts in software. If you visit our “Why Longbow” page, you’ll see that we are inspired when we recognize a need for a data service platform that could make it easy for anyone to get more information – and value – from their WMS, LMS and TMS.

Since then, we’ve made sure to build our software expertise, bringing on board a select team of people who are supply chain execution system gurus with warehouse operations sensibility.

We know that technology alone isn’t the answer. WMS implementations can be complex, so our Warehouse Management Services team strives to make yours more simple with a proven, repeatable methodology – ABCD (Assess, Build, Confirm, Deploy). We map out every step and milestone, from the initial facility walk-through to cutover, training and support, to ensure that your project stays on schedule and on budget.

  • Assess – This stage starts with kickoff and finishes with sign-off on the plan. In between, we develop the vision and requirements to take your WMS from current state to future state.
  • Build – The heavy lift starts with a setup workshop. Then, we move through applications and report development, archiving setup, system integration and testing to conference room pilot (CRP) and solution signoff.
  • Confirm – Technology and training are central to this stage. We test integration, verify performance with test scenarios and test scripts (to exercise basic and deep exceptions to processes) and hold a mock go-live. Meanwhile, customized staff-wide training is underway.
  • Deploy – Go live! After assuring system readiness, we make the cut-over, providing comprehensive support throughout the transition and beyond.

Longbow Services Capabilities

The breadth of services we bring to your engagement spans the spectrum of capabilities required to take your project from assessment to systems implementation.

Assessment

Scoping of budget, timeline, business and infrastructure requirement and proof-of-concept.

Strategy

Roadmap definition and WMS/LMS business case development, an essential “reality check” to ensure you’ll meet KPI requirements and get the ROI you deserve.

Solution Design

Collaboration amongst all stakeholders and our technical staff to determine exactly what’s needed from business and systems perspective now and in the future.

Systems Implementation

Where the project moves from concept and development into a fully operational system driving unprecedented efficiencies and productivity.

Post-deployment Support

Regular review of your system to ensure project success and harden the new business process.

Systems Support

Highly responsive assistance including business and systems reviews as well as hosting and technical support, and an option for 24/7/365 technical assistance.

This is an Important Transformation. We’ll Manage Your Enterprise Through It.

Making changes to the system that impacts every part of your business calls for anticipating user needs, understanding and mitigating risks and methodical, highly experienced project management.

Change Management

Getting ahead of change is key. We’ll educate your super-users, end users and internal trainers, while providing communications that keep everyone informed about the project, impact on roles and expectations.

Project Management

We’ve helped some of the largest global enterprises optimize warehouse and labor management. Everything we’ve learned is poured into your project, guaranteeing that our ABCD methodology results in rapid implementation and an unmatched experience.

Risk Management

With extensive planning and ongoing tracking of issues, we head off issues before they happen and purposefully take actions before there’s any significant consequence.

WMS Implementation Checklist

Here is a tool to help you stay on track to implementation success. This checklist will help ensure you cover all the critical steps in your WMS project.

Learn more

In about 90 minutes, we can show you how to derive a wealth of knowledge from your supply chain and labor management systems that will help you run your business better.

Schedule a Demo